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Privacy policy

Information we collect

We collect information about you in three ways: directly from your input, from third-party sources, and through automated technologies.

Information you provide to us

The types of personal information that we collect directly from you depends on the content and features of the Service you use and how you otherwise interact with us and may include:

Contact details, such as your name, email address, postal address, phone number and social media handle;
Account login credentials, such as usernames and passwords, password hints and similar security information;
Other account registration and profile information, including educational, professional and other background information, such as your field of study, current position, practice area and areas of interests, gender, ORCID ID and photo;
Content that you upload and share or store in your account, such as annotations, comments, contributions and replies;
Payment information, such as a credit or debit card number, and government-issued ID numbers;
Information that you communicate to us, such as questions or information you send to customer support;
Data that you provide to us as part of interacting with the Service, such as your favorites and search queries; and/or
Communications preferences, such as your preferred language and the frequency, type and format of the alerts you sign up to receive.
Data from your institution

We may obtain information about you from the institution with which you are employed or affiliated in order to activate and manage your access to and use of the institution’s subscription to the Service, including:

Contact details, such as your name and institutional email address, postal address and phone number;
Other account registration information, such as job title; and/or
Institutional user ID.
Data from other sources

We also may obtain contact details and other information about you from other entities within RELX and from third parties, including:

Social networks when that you grant permission to the Service to access your data on one or more networks;
Service providers that help us determine a location in order to customize certain products to your location;
Partners with which we offer co-branded services or engage in joint marketing activities; and/or
Publicly available sources and data suppliers from which we obtain data to validate or supplement the information we hold and to support the Service.
Device and usage data

The Service may automatically collect information about how you and your device interact with the Service, such as:

Computer, device and connection information, such as IP address, browser type and version, operating system and other software installed on your device, unique device identifier and other technical identifiers, error reports and performance data;
Usage data, such as the features you used, the settings you selected, URL click stream data, including date and time stamp and referring and exit pages, and pages you visited on the Service;
For educational Services, the course modules and test questions you view, answer or complete; and/or
For location-aware Services, the physical location of your device.

We collect this data through our servers and the use of cookies and other technologies. You can control cookies through your browser’s settings and other tools.  However, if you choose to block certain cookies, you may not be able to register, login, or access certain parts or make full use of the Service. For more details, visit the cookie notice of the Service.